WRITE TO US. A PERSON ANSWERS.
One address for everything - a question before you sign up, a problem in the app, an invoice, or your rights over your data.
One address, and a person behind it.
One of us reads it
We are a small company, so it is a person rather than a queue. Write in plain words - there is no ticket format to learn.
Already using Runavel?
There is a feedback link inside the app, under your account. It reaches the same people and arrives knowing which studio you are, which saves the first two messages.
Your data, and your clients'
A copy, a correction or an erasure goes to the same address. What we hold and for how long is set out in the privacy policy.
Money and invoices
Billing questions too. Runavel never takes money from your clients, so anything about what they paid you is between you and them.
free to start, and no card
releases shipped so far
address for everything, answered by a person
- Who reads it
- We are a small company, so it is one of us rather than a queue. Write in plain words - there is no ticket format to learn.
- Already using Runavel?
- There is a feedback link inside the app, under your account. It reaches the same people and arrives with the context of which studio you are, which saves the first two messages.
- Your data
- Requests about personal data - a copy, a correction, an erasure - go to the same address. What we hold and for how long is set out in the privacy policy .
Elixon LTD
Registered in England and Wales, company number 11639021
51 Roundmead, Bedford, United Kingdom, MK41 9HY
Runavel is the product; Elixon LTD is the company that operates it, and it is the name on your invoice.